Carolina Technical Support is a locally owned IT Service provider with locations throughout the Carolinas. We have been proudly serving the greater Carolinas from Raleigh NC to Spartanburg SC for over 14 years. We take pride in our work and the high attention to detail that we provide for our customers everyday.
In May of 2009, CTS merged with the North Carolina based Web Host, HostingNC.com. The now combined companies show great promise with a wide range of IT and Web realated service offerings, including On-Site Computer & IT Services, Web Hosting, Web Design, SEO, Process Control Systems, and Regulatory Compliance.
CTS is on a mission. To help you - our customers - better understand and have fun with technology. We appreciate speed and we understand that your time is critical.
Fixing your computer and other technology challenges is our specialty, and enhancing your computing experience is our goal. We do this by placing a strong emphasis on educating our customers, so that your overall productivity and enjoyment is lasting.
We are, as our name suggests, technology geeks. Our combined knowledge is unsurpassed. If you have a computer problem we will fix it. Fast, efficiently, and with the added value of education.
It is our belief that the IT industry left a void by outsourcing its most vital component: customer service. CTS is changing that by focusing on improving the experiences of technology users though Fun, Education and Success (our core values!).
We are here to offer education, real-time trouble-shooting, and preventative maintenance for your technology.
We are also here to help you through challenges you may encounter while working with technology, such as creating documents, email, networking, installing new programs, and more. We do this in a relaxed and fun atmosphere that helps relieve the stress many people experience when faced with technology questions and problems. We are very good listeners, and respond in language you will easily understand, providing expert advice that you can apply with confidence, right away.
We value education and make it our mission to help you better use and enjoy your software and hardware. Be sure to check in often to our CTS Tech Tips section, which provides helpful advice, from prevention of viruses and system failures to new and useful computing techniques. If you want to learn more about a specific technology issue, call us today!
Our breadth of services is wide reaching. There is very little we cannot do! Here are just some of our areas of expertise:
- Installation of operating systems and program applications
- Virus and spyware removal
- Data recovery and backup
- Internet solutions and education
- Networking
- Regular maintenance
- Security and firewall protection
- Upgrades and replacement of computer hardware
- Printer, fax, and other peripherals set up and troubleshooting
- General and detailed diagnostics
- Consulting and purchasing advice
- Emergency services: on your site, on-line, or in our offices
- Education, education, education!
A Message from the CTS Management:
Customer Service is Priority #1 in our organization, so always feel free to contact any member of the management team at any time. Our goal is simple - To do whatever it takes to help our clients resolve their computer, PC and server issues in a timely manner at a fair price. You have our personal guarantee!
- CTS Management Team
Call us for a FREE consultation!
1-877-800-9140
Need Web Hosting, Web Design or Search Engine Optimization (SEO)?
Visit our Partners on the Web at HostingNC.com
